Reference

What You Agree To When You Use poros777

These terms set out the rules that apply to your poros777 account — from how you open it, to how you deposit via DANA, OVO or GoPay, to how we handle disputes.

Account EligibilityDANA, OVO, GoPay DepositsWithdrawal RulesAccount Suspension PolicyGoverning Law
poros777 What You Agree To When You Use poros777
CONTACT OUR TEAM

Reach Us About These Terms

If something in these terms is unclear — or you need to raise a question about your account status, a payment dispute, or a restriction applied to your access — our support team is the right first stop. We handle terms-related queries through live chat, email, and our in-app help channel. Raising your concern in writing gives us a clear record to work from and usually speeds up resolution.

Team online

Live Chat

The fastest path for terms questions. Open the chat widget from any page on the site or inside your account. Our team can pull up your account record directly and walk through any clause that needs clarification — no hold queue for written queries.

Email Support

For formal terms disputes, account-level restrictions, or written confirmation of policy decisions, email is the right channel. Send your account ID, the clause you are querying, and a brief description. We aim to respond within one business day.

In-App Help

Inside your poros777 account, the Help section connects you to our support desk without leaving the platform. Useful if your query relates to a transaction, a DANA or OVO deposit flag, or a withdrawal that has been held for verification review.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Policy Commitments

poros777 builds its account practices around a few clear principles: we collect only the data needed to run your account, we keep it secured, and we do not share it with third parties outside what is required to process your payments or comply with applicable law. Here is how those principles translate into the six areas that matter most to your account.

Data We Collect When you open an account, we collect your registration details, payment method identifiers (such as your linked DANA or OVO number), and session activity. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. We do not collect more than we need.
Cookie Use We use session cookies to keep you logged in across pages and to remember your preferred language and payment method. Analytics cookies help us see which parts of the platform you use most. You can adjust cookie preferences in your browser settings, though some features may not work correctly without session cookies active.
Account Security Your account is protected by a password and OTP verification at login. We recommend you do not share your login credentials with anyone. If we detect an unusual login attempt — for example, a new device logging in from an unexpected location — we may temporarily freeze the account and prompt re-verification before restoring access.
Data Retention We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. Transaction records — including DANA, OVO, and GoPay deposit histories — are kept for audit purposes. You may request a summary of your stored data through our support team.
Who to Contact for Data Requests For any request related to your personal data — access, correction, or deletion — contact our support team via email with your account ID and the nature of your request. We handle each request in line with applicable data protection rules and will confirm receipt within two business days.
Requesting Account Changes To change your registered payment method — for example, updating the GoPay number linked to your account — submit a request through live chat or email with supporting ID. Changes to core account details follow a verification step to prevent unauthorised alterations. Most requests are processed within one business day once verification is complete.

What Players Ask About These Terms

The questions below cover the terms and account rules we get asked about most. If your question is not here, our live chat team can walk you through the relevant clause directly.

Yes. When you complete registration and confirm your account, you are agreeing to these terms in full. There is no separate sign-off step. If you disagree with any clause, the correct action is to not open the account or to close an existing one by contacting our support team.

We post an update notice on the platform when material changes go live. Your continued use of the account after that notice counts as acceptance of the revised terms. If you do not agree to the updated version, you should stop using the account and contact support to initiate a closure before the change takes effect.

No. Each person may hold one account only. Duplicate accounts are against our terms and may result in suspension of all related accounts. If you believe a duplicate was created in error — for example, during a failed registration attempt — contact our team via live chat and we will resolve it without penalty.

Deposits must come from a payment method registered in your own name. Using a third-party DANA, OVO, or GoPay wallet triggers a verification hold on your account. We will ask for documentation to confirm ownership. Until that is resolved, withdrawals from the account are paused. This rule protects both you and the integrity of the platform.

Withdrawals are processed back to the payment method used for the original deposit where possible. We may ask for identity verification before releasing a withdrawal, particularly if the account has not been verified previously. There is no arbitrary hold — the check is there to confirm the account owner is the person making the request.

We may suspend an account if we detect a terms violation — such as duplicate accounts, third-party payment use, or attempts to manipulate game outcomes. We may also suspend an account if required by applicable law or a regulatory instruction in a given region. In most cases we will notify you and give you a path to respond before a permanent closure is made.

Send an email to our support team with your account ID and a clear description of what data you want — for example, your registration details, transaction history, or session logs. We aim to confirm receipt within two business days and fulfil the request in line with applicable data protection requirements in your region.

You can request deletion of personal data that we are not legally required to retain. Transaction records and identity verification documents are kept for the period mandated by applicable law even after account closure. For everything else, submit a deletion request through our support email with your account ID and we will process it accordingly.

Availability of our services depends on local law and is restricted to eligible regions where access is permitted. The governing law applicable to your use of poros777 is set out in the full terms document. If you have a specific legal query about jurisdiction, raise it with our support team and we will direct you to the relevant clause.

Start by contacting our support team via live chat or email with your account ID and a clear description of the decision you are disputing. Put your query in writing — it creates a record for both sides. We review disputes in order of receipt and aim to respond with a decision or update within two business days of receiving all relevant information.