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How poros777 Handles Your Personal Data

Your account data — including the details you use to access the lobby, verify your wallet, and process transactions via DANA, OVO, or GoPay — is handled with clear rules that we spell out here.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesContact path for data requests
poros777 How poros777 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security is not just about passwords. Every layer of your account — from the session token that keeps you logged in on your phone to the encrypted record of your GoPay transaction reference — is protected by access controls that limit who inside the platform can see what. Below are the six practices we keep consistent across every account.

Encrypted Data Storage

All sensitive fields — your wallet identifiers for DANA, OVO, and GoPay, your registered mobile number, and your transaction history — are stored in encrypted form. Only system processes with a specific, logged reason can access them, and that access is audited.

Cookie and Session Data

We use session cookies to keep your account active while you move between the lobby, your wallet panel, and the transaction page. We do not use tracking cookies to follow your activity outside the poros777 site. You can clear cookies from your browser settings at any time.

Account Security Alerts

If a login is detected from a new device or an unusual location, we send an alert to your registered contact. If you did not initiate that login, the alert includes a direct link to lock the session and change your credentials without needing to call support.

Data Retention Rules

We keep your account data for as long as your account is active and for a period afterwards as required by applicable obligations. When data is no longer needed, it is deleted or anonymised. You can request a summary of what we hold at any time through the Help Centre form.

Third-Party Access Limits

We work with payment processors to route DANA, OVO, and GoPay transactions. Those processors receive only the minimum data needed to complete a transaction — they do not receive your full account profile or browsing history on the platform.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of the data we hold on your account, or ask what happens to your data if you close your account. Send the request via live chat or the email channel and we will walk you through the process step by step.

DATA REQUEST CONTACTS

Reach Us for Privacy Questions or Data Requests

If you have a question about your data, want to request a copy of what we hold, or need to correct something on your account, our support team handles privacy requests directly. We aim to respond to data-related queries within a reasonable period — usually within a few business days. You can reach us through the channels below, and for account-specific requests, have your registered contact detail ready so we can verify it is you.

Live Chat The quickest path for data or privacy questions. Open the chat widget from any page while logged in, and our team will pull up your account details to handle the request in the same session.
Email Support For formal data access or correction requests, send us an email with your registered account identifier. We keep a written record of all data-related correspondence so you have a trail for your own records.
Account Help Centre Navigate to the Help Centre from the account menu to find the data request form. It guides you through the steps to specify exactly what you need — full data export, correction, or deletion inquiry.

Your Privacy Questions — Answered Directly

These are the questions we actually hear from account holders about how their data is handled on poros777. If your question is not here, reach us through live chat or the email channel and we will answer it directly.

We collect your registered name, mobile number, and the e-wallet identifiers you link for DANA, OVO, or GoPay payments. We also log device and session data to keep your account secure. We only collect what is needed to run and verify your account — nothing more.

We do not sell or share your personal data with advertisers or unrelated third parties. Payment processors for DANA, OVO, and GoPay receive only the minimum transaction data needed to process a payment. No third party receives your full account profile or activity history.

Your wallet identifiers are stored in encrypted form and accessed only when a transaction needs verification or a dispute is being resolved. That access is logged internally. Your wallet credentials are never stored in plain text and never shared with parties outside the transaction processing chain.

Yes. Go to the Help Centre from your account menu and use the data request form to ask for a full export of what we hold. You can also send the request via email. We will verify your identity against your registered details before releasing anything, then deliver it within a reasonable period.

Some fields — like your registered contact number — can be updated directly in account settings after identity verification. For fields that require manual correction, contact us through live chat or email with the correct information and your account identifier, and we will update the record promptly.

When you close your account, we retain certain records for the period required by applicable obligations, then delete or anonymise them. You can ask us before closing what will be kept, for how long, and why. We will explain the retention basis clearly before you confirm the closure.

We use session cookies to maintain your login state while you move through the account and lobby. We do not use third-party tracking cookies. You can clear or block cookies from your browser settings, though doing so may affect session continuity — you may need to log in again each time you open a new tab.

When we update this policy, we change the date shown at the top of this page and, for significant changes, we send a notification to your registered contact. We recommend checking this page periodically. Continued use of your account after a policy update means you have seen the revised terms.

We log general region-level data to confirm that access is being requested from an eligible region under local law. We do not track your precise GPS location. Service availability depends on local law and eligible regions, and region detection is used only to apply the correct access rules to your session.

Reach us through live chat for the fastest response, or send a written complaint via email with your account identifier and a description of the concern. We treat data complaints as a priority and aim to give you a substantive response — not just an acknowledgment — within a few business days.